Shipping & Returns Policy

Last Updated: May 27, 2025

Thank you for shopping with RapidParts3D. Please read our shipping and returns policy carefully before placing your order.

SHIPPING

Standard Shipping

• Cost: $4.99 flat rate

• Carrier: USPS Priority Mail / Fedex

• Delivery: 2-4 business days after dispatch

• Tracking: Provided via email when your order ships

• Available to: All 50 US states

Free Shipping

• Orders over $100 automatically qualify for free standard shipping

• No coupon code needed — discount applied at checkout

Express Shipping

• Cost: $12.99

• Carrier: USPS Priority Mail Express

• Delivery: 1-2 business days after dispatch

• Select at checkout

International Shipping

• We currently ship to the US only

• Contact us at support@rapidparts3d.store for international inquiries

PRODUCTION TIME

All items are printed on demand. Most orders are dispatched within 3-5 business days of order placement. Large, complex, or multi-part orders may require additional production time — we will notify you by email if your order needs extra time.

Rush Processing

Need it faster? Rush processing is available for an additional $10.00. Rush orders are prioritized and dispatched within 2-3 business days. To request rush processing, select the option at checkout or note it in your custom quote request.

ORDER TRACKING

You will receive a shipping confirmation email with your USPS tracking number as soon as your order is dispatched. You can track your package at usps.com or via the link in your confirmation email. If you have not received a tracking number within 7 business days of ordering, please contact us.

RETURNS & REFUNDS

Quality Guarantee

Every order is carefully inspected before it leaves our facility. If you receive a print that is defective, damaged, or does not match the specifications you ordered, please contact us within 7 days of delivery at support@rapidparts3d.store with:

• Your order number

• A description of the issue

• Clear photos of the defect or damage

We will either reprint the item at no charge or issue a full refund — your choice.

Custom & Made-to-Order Items

Because all of our products are printed on demand specifically for you, we do not accept returns on items that have been printed correctly to your specifications. Please review your design, material choice, and quantity carefully before submitting your order.

Order Cancellations

• Orders may be cancelled within 24 hours of placement for a full refund

• Once printing has begun, orders cannot be cancelled or modified

• To cancel, email support@rapidparts3d.store with your order number as soon as possible

Incorrect Address

Customers are responsible for providing accurate shipping addresses. RapidParts3D is not liable for orders delivered to an incorrect address provided at checkout. If you notice an address error, contact us immediately before printing begins.

LOST OR DAMAGED IN TRANSIT

If your package is lost in transit or arrives visibly damaged, contact us at support@rapidparts3d.store immediately. We will file a claim with the carrier and either reship your order or issue a refund once the claim is processed. Please keep all original packaging if your item arrives damaged.

Questions about an order or our policies?

Email: support@rapidparts3d.store

Business Hours: Monday – Friday, 9am – 6pm EST

Response Time: Within 24 hours